Your plan, licenses and billing

See your plan

1. Click Business in the menu.
2. Scroll to the Plan card. It shows your plan's name and price. During a trial it says Free trial until and the date.
3. Click See what's included for the full list.

The plans

• Surge Free, $0 a month: the register with Quick Sale, discounts, one tax rate and daily reports, one till and up to 3 team members.
• Surge Plus, $39 a month: adds the item menu (items, sizes, options, categories, modifiers, barcode scanning, sold by weight, age checks and bottle deposits), the Orders screen, open tabs, order numbers and kitchen printers, up to 3 tax rates, tables, split payments, refund reasons and exchanges, roles and manager approval, the cash drawer and shifts, stock, the customer directory and loyalty, reports for any dates and exports, and unlimited team members.
• Surge Premium, $69 a month: everything in Plus, with courses and seats, and more than one location.

Till licenses

Each paired till uses a license. The Devices list on the Plan card shows how many tills are paired, out of how many licenses.

• Surge Free: one till included.
• Surge Plus: $39 a month for the first till, $29.99 for each one after.
• Surge Premium: $69 a month for the first till, $39.99 for each one after.

Change your plan

• To move to a lower plan, an Admin clicks Change plan on the Plan card and picks the plan.
• To move up a plan, or for more till licenses, contact Surge support.
• Kitchen display screens are an add-on, $25 a screen a month on Surge Plus and $15 on Surge Premium. Contact Surge support to add them.
• Nothing is deleted when a plan changes. A feature outside your plan is locked until you move back.

Trials and late payments

• A trial lasts 30 days. If it ends with no card on file, the account moves to Surge Free.
• If a payment is overdue, a banner in the back office says so and gives the date the account will lock.
• If the account locks, you see This account is on hold. The register and the back office stop working until it's paid.
• Nothing is deleted. Everything unlocks within a couple of minutes of the payment going through. Tap I have paid — check again to check.