Take a cash payment and give change

Record the cash the customer hands you and see the change to give back.

Who is this guide for?Anyone signed in to the terminal.

Before you begin

  • A cash drawer is open on this terminal. If it isn't, the sell screen shows No drawer open — open one, and the terminal asks you to open one before it takes cash.

Take cash

On the terminal
  1. Tap Charge on the sell screen.
  2. If the terminal shows Amount due, tap the amount the customer gave you under Cash tendered, such as Exact $12.46 or $20.00. Tapping Cash takes the exact amount.
  3. If your shop has a cash price, the terminal asks How would you like to pay? first. Tap Cash. It shows the lower cash price and what the customer saves.
  4. On How much did they give you?, tap the note the customer handed you. For any other amount, tap Other amount and type it.
  5. Check the change line. It shows Change and the amount, or Not enough yet if the amount is too low.
  6. Tap Take payment. The drawer opens.
  7. Give the customer the amount under Change due, then choose a receipt.

Good to know

  • The terminal never asks for a tip on a cash payment.
  • Cash works without an internet connection. The sale is saved on the terminal and sent later.
  • If your shop has no cash drawer set up, the terminal takes the cash without opening a drawer.
Still stuck?

Email us your business name and what you were trying to do.

info@surgeups.com