Sign in to the till and switch people

Sign in

1. On the Sign in screen, type your till code on the keypad. It shows as dots.
2. Tap Enter. It stays greyed out until you've typed 4 digits. Tap C to clear a mistake.
3. Your name appears at the top right, beside the clock.

If the code isn't accepted

• That code was not recognised: the code is wrong. Clear it with C and try again.
• Too many wrong codes. Try again later.: there were 5 wrong codes at your business. Codes are locked for 15 minutes.
• Too many tries on this till just now. Wait a minute, then enter the code again.: too many tries in one minute.
• Surge could not be reached. Check the connection, then enter the code again.: the terminal is offline.

Switch to another person

An open ticket stays on the terminal when someone signs out. The next person picks it up.

1. Tap Settings in the bottom bar, then This terminal.
2. Tap Sign out. The terminal shows Sign in for the next person.

Choose how the till signs in

1. Go to Store setup > Till access.
2. Under Signing in, untick Ask for a code before selling if the terminal should sell without asking. Sales then carry whoever last signed in.
3. Set Sign out after to the minutes of no use before the terminal signs out on its own, up to 720. 0 means never.
4. Click Save. Terminals pick it up on their next sync.