Set up sales tax

Add up to 3 tax rates (one on Surge Free), choose which items they cover, and set whether prices already include tax.

Who is this guide for?Owners and Admins in the back office. At the terminal, anyone with a manager code.

About sales tax

You can charge up to 3 taxes at once, for example a state rate, a city rate and a special district. On Surge Free you can charge one tax. Surge Plus and Surge Premium charge up to 3. Rates can have up to 3 decimal places, so 8.875% is exact.

A new percentage tax applies to every item, including items you add later. Until you add one, every sale rings up with no tax.

A tax can also be a fixed amount per item, for example $0.50 on each one. A fixed tax starts on no item: you tick the items it covers.

Add a tax

  1. Go to Store setup > Tax & discounts.
  2. In the Sales tax card, under Add a tax, type the Name customers see on the receipt.
  3. Under Charged as, choose A percentage of the price or A fixed amount per item.
  4. Type the Rate as a percentage, for example 8.875, or the Amount per item ($).
  5. Click Add tax.

Choose which items a tax covers

On the back office
  1. In the Sales tax card, find the tax.
  2. Open Charged on (it shows how many of your items it covers).
  3. Untick items that are exempt. Tick items the tax should cover.
  4. Click Save items.

Change or stop a tax

In the back office, edit the Name or Rate (%) of a tax and click Save. Terminals pick up the change on their next sync. To stop charging it, click Stop charging. Sales already rung up keep the tax.

Taxes you've turned off are listed under Turned off. Click Turn back on to charge one again.

At the terminal, tap a tax in Taxes to change it, or tap Stop charging this.

Tax included in the price

Whether tax is added on top or already in the price is set at the terminal only, with Already in the price. The back office doesn't show this setting.

Tax rates are shared by every terminal at your location. Changing a rate at one terminal changes it everywhere that tax is charged.
To stop taxing certain items, export your library, set that item's Tax column to N, and import it back.
If nothing is taxed yet, the Sales tax card says so: Nothing here is taxed yet.
On Surge Free, a second tax is refused. Turn the first one off to charge a different one, or move to Surge Plus for up to 3. A second tax is part of Surge Plus and Surge Premium.
Still stuck?

Email us your business name and what you were trying to do.

info@surgeups.com