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Set up a kitchen printer

Send orders to a printer in the kitchen, and choose which categories each one prints.

Who is this guide for?Anyone with a manager code, on the terminal.

Before you begin

  • Kitchen printers are part of Surge Plus and Surge Premium. On Surge Free the Kitchen printers switch shows Needs Surge Plus.
  • The printer is on the same network as the terminal.
  • The terminal's own receipt printer needs no setup and isn't listed here.

Add a kitchen printer

On the terminal
  1. Open Settings > Kitchen printers and screens and enter a manager code.
  2. If you see Printers and Screens tabs, stay on Printers. Tap Add a printer.
  3. Type a Name, such as Grill.
  4. Under Printer address, type the printer's address, such as 192.168.1.50. Double-click the Pairing button on the back of the printer to print its address.
  5. Leave Port as 9100 unless your printer uses another, and pick the Paper width: 80 mm or 58 mm.
  6. Tap Test print to check it works.
  7. Under Categories it takes, tick the categories this printer prints, or switch on Every category.
  8. Tap Create.

Change or remove a printer

Tap the printer in the list, change what you need and tap Save. To take it away, tap Remove this printer.

Give the printer a fixed address in its settings or on your router. A printer that changes address stops getting tickets.

Related guides

Set up the kitchen displayHold and fire courses, and use seat numbersPrint receipts on the built-in printerConnect your terminal to Wi-Fi and test the connection
Still stuck?

Email us your business name and what you were trying to do.

info@surgeups.com