Set up the ordering kiosk

What customers see

Customers can switch the kiosk between English and Español with Language.

• The start screen shows your film or your logo, and Start my order.
• If you offer more than one choice, they're asked Where will you eat?: Dine in or To go.
• They browse the menu by section and add items with Add to order.
• They check the order under Your order. If you turned on suggestions, they see Add something else? before paying.
• They give a name for the order and a phone number or email.
• If your shop takes tips, they may be asked Add a tip?.
• They pay on the card reader, or at the counter when that's offered.
• The last screen shows Your order number, or Your order is in.

What the kiosk leaves off the menu

The kiosk sells the same items as your terminals, except:

• Gift cards
• Services
• Items sold by weight
• Age-restricted items

Turn an item off for a while

Mark it sold out. The kiosk and the terminals both stop selling it, and the kiosk shows it as Sold out.

The kiosk's own settings

Go to Store setup > Kiosk.

• Screen: Portrait (upright) or Landscape (sideways) for the location, and for each kiosk under Each kiosk.
• Start-screen film: Upload a film, Replace film or Remove. Use an MP4 of about 20 seconds; it plays without sound.
• Logo: the same logo as your receipts. Change it on the Receipt tab.
• Suggestions before checkout: switch on Suggest items before checkout, then tick up to 12 items to suggest.
• Customer display: a short film that loops without sound on the screen facing the customer at a counter terminal, such as the second screen on a T3, until a sale starts. It plays the kiosk's start-screen film unless you click Upload a customer display film to use a different one. With no film, or if the film can't play, the screen shows your logo.