Dine in, To go, Pickup and Delivery

Mark each ticket as eaten here or taken away, choose which options the terminal offers, and send orders by table or name.

Who is this guide for?Admins switch it on. Changing the options on the terminal needs a manager code.

Switch it on

This is on every plan.

On the back office
  1. Go to Store setup > Features.
  2. Under How service runs, turn on Dine in / To go.
  3. Click Save changes.

On the ticket

Every ticket shows a row of buttons, such as Dine in and To go. Tap the one that applies.

A Dine in ticket leads with Send to kitchen, since it's paid after the meal. To go and the others lead with Charge, as usual.

Sending a ticket with no name

  • Dine in asks Table number?, or Which table? on the floor if you run Tables.
  • To go and the others ask Name for the order?.

Choose the options

On the terminal
  1. Open Settings > Dine in / To go and enter a manager code.
  2. Under Offered on the ticket, switch on Dine in, To go, Pickup or Delivery. Rename any of them if you like.
  3. Under A new ticket starts on, pick the default.
  4. Tap Save.
Whether a tax applies to each option is set on the tax itself. See "Set up sales tax".
Still stuck?

Email us your business name and what you were trying to do.

info@surgeups.com