Hold and fire courses, and use seat numbers

Switch them on

1. Go to Store setup > Features.
2. Under How service runs, turn on Courses, Seats, or both.
3. Click Save changes.

Set up courses

You can have up to 8 courses. Under What the kitchen sees, Show the kitchen what is being held prints a slip marked HOLD with the first course, listing what's still to come.

1. Go to Store setup > Courses.
2. With no courses yet, click Start with Drinks, Starters, Mains, Desserts. Or click Add a course and type a name.
3. Tick Never held, like drinks for a course that always goes at once.
4. Use ↑ and ↓ to put the courses in serving order.
5. Under Where each category starts, pick a course for each category. No course leaves it out.
6. Click Save courses.

Hold and fire

The ticket groups lines under each course. A held course says Held with its Fire button. A sent course says Fired and the time. You can also fire from the floor: each seated table shows a button for its next held course.

Fire all courses sends everything still held. Paying a ticket always fires whatever is still held. An item added after its course went is held too; fire it with its button.

1. Ring up the whole order. Each item lands in its category's course.
2. Tap Send to kitchen. The first course goes now. The later ones are held.
3. When the table is ready for the next course, tap its Fire button on the ticket, such as Fire Mains.

Move an item to another course

If the kitchen already has the item, moving it changes the ticket only.

1. On the ticket, tap the item's course button. It shows the course name.
2. Tap the course it should go out with, or No course.

Use seat numbers

When you seat a table, the terminal asks How many guests?. Tap a number. The ticket then shows a row of seat buttons: Table for items for the whole table, 1, 2, 3 and so on for each seat, + to add a guest, and the guest count (such as 4 guests) to change it.

1. Tap a seat number.
2. Ring up that guest's items.
3. Tap the next seat and carry on.
4. To move an item, tap its seat tag, such as S2, and choose another seat or Table (shared).

Split the bill by seat

Each seat pays for its own items plus an even part of the shared items. Each guest adds their own tip.

1. Open the table and tap Split this bill.
2. Tap By seat.
3. Tap one or more seats.
4. Tap the button to take that seat's share, such as Take $42.00 · Seat 1, and take payment.