Who is this guide for?Anyone choosing hardware for a location.
The four terminals
- Spark (P3 H) is a handheld. It takes tap, chip and swipe, has a built-in receipt printer and runs all day on battery. Use it on the floor, in line or at the curb. A version with a barcode scanner is available.
- Volt (P3 MIX) is the countertop register. It has a 10-inch screen, a built-in 80 mm receipt printer, a cash drawer port, and a card reader that lifts off its cradle so you can take payment at the customer.
- Arc (CPad Pay) is an 11-inch tablet with the card reader on its side. It has no printer. Stand it on the counter for checkout, or carry it to check reports.
- Beacon (FLEX 3) is a 15.6-inch self-serve screen that customers use on their own. It has a card reader but no printer. Today it takes donations; self-checkout isn't available yet.
Printer, cash drawer and portability
- Built-in receipt printer: Spark and Volt.
- Cash drawer port: Volt only.
- Portable: Spark and Arc run on battery. Volt's card reader lifts off the cradle. Beacon stays mounted.
- Card reader: built into all four.
Which one to pick
- A main counter that takes cash: Volt. It's the only terminal that can open a cash drawer.
- Selling on the move, or line-busting next to a Volt: Spark.
- A big screen for selling and checking reports on one device: Arc.
- Customers serving themselves: Beacon.
- On Surge Free, Surge runs on one Spark. Surge Plus and Surge Premium run any Surge terminal, one license each.
Terminals without a printer offer an emailed receipt instead. The receipt screen only shows Print it where there's a printer.
Still stuck?
info@surgeups.comEmail us your business name and what you were trying to do.